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ArborBuddy Help Center

Recover lost revenue. Re-engage past clients. ArborBuddy finds tree service customers who've gone quiet and shows you exactly what it's worth to reach out.

CSV import & Accounts

Upload CRM or spreadsheet exports — ArborBuddy maps columns, builds your client directory, and runs dormant detection. Import guide →

Dormant Detection

Three SQL detectors (no contact, price erosion, seasonal lapse) flag clients who’ve gone quiet. See revenue left on the table. Learn detection →

Outreach & SMS Drafts

Copy AI-generated SMS drafts (Crew+) to send from your own phone. Looks like it came from you, because it did. Learn outreach →

Confidence Scoring

Deterministic confidence scores — no black boxes, no LLM costs. See exactly why a client was flagged. Learn scoring →

Billing & Tiers

Free scan, then Crew $79/mo, Autopilot $129/mo, or Canopy $189/mo. No per-seat fees. Learn billing →

We route support through this portal so you get a fast, accurate answer. Include your Company ID (found in Settings → Billing) so we can look up your account instantly.

Support form is not configured for this environment. Email support@arborbuddy.com with your Company ID from Settings → Billing.