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Product updates

ArborBuddy ships often. This page summarizes recent customer-facing updates.

  • Full changelog (timeline + New / Improved / Fixed tags): arborbuddy.com/changelog
  • In-app: Settings → Updates — same release notes, with a toast when a new version ships

Recovery Triage — /clients is now a revenue workbench

  • Recovery-value sort — clients rank by estimated recoverable dollars, not alphabetically
  • Filter chips — Dormant, Missing info, Duplicates, High value
  • List signals — months since last service and booking rhythm on each card
  • Start Outreach — Crew+ prefill from directory/detail (replaces legacy Magic Paste copy on Clients)
  • Merge duplicates — Crew+ dialog combines duplicate records; jobs and sites roll into the primary client
  • Entitlement gates — directory view on free scan; outreach, merge, and audit on Crew+ via feature registry

Recovery Triage guide →

Dormant Client Recovery Engine — the pivot

ArborBuddy is now a Dormant Client Recovery Engine for tree service companies. Upload a CSV, find clients who’ve gone quiet, and recover uncaptured revenue.

  • Dormant Detection — three SQL-based detectors flag clients by no contact (12+ months), price erosion (30%+ value drop), or seasonal lapse (missed usual season)
  • Revenue banner — ATM-style total of recoverable revenue at the top of the dashboard
  • Tier-gated unlock — Free scan shows the total; Crew ($79/mo) unlocks names and SMS drafts; Autopilot ($129/mo) adds daily refresh; Canopy ($189/mo) adds the highest client capacity
  • CSV import — always free, AI column mapping, auto-triggers detection on completion
  • Confidence scoring — deterministic scores per detector, no AI costs
  • New pricing — Crew $79/mo, Autopilot $129/mo, Canopy $189/mo
  • Detector test suite — 17 DO-block assertions, all passing

Dormant Detection guide → Pricing →

Experimental features (beta)

  • Settings → Beta features — opt in to previews before they ship on your tier
  • Free preview when you’re below the required plan — upgrade to keep access, or revoke anytime
  • Active betas show a Beta badge on Settings → Integrations

Experimental features guide →

Webhook lead intake (Autopilot+)

  • Connect Gmail, web forms, or exports via Zapier or MakeSettings → Integrations
  • Autopilot and Canopy include webhook intake; Crew keeps manual Magic Paste
  • Test connection does not use a lead intake credit
  • Duplicate automation retries are ignored automatically

Webhook setup guide →

Unlimited seats on paid tiers

  • Invite dispatchers and field leads from Settings → Team & invites
  • Field leads use the mobile /field view; dispatchers keep the full desk
  • Owners control billing; billing portal is owner-only
  • Usage meters on billing: fleet crews + monthly lead intakes

Users & access →

VersionHeadline
0.25.0Hold-to-speak voice intake on paid tiers, crew tier caps in the database
0.24.0Smart CSV import, client directory (now Recovery Triage), import memory on lead intake
0.23.5Yard-first login, day view on dispatch, job completion from Edit Job
  • Lead intakes — monthly AI-powered imports (paste, voice, webhooks, CSV mapping). Not “tokens.”
  • Client capacity — unique client records in your recovery workspace (Free scan 1,000, Crew 2,500, Autopilot 5,000, Canopy 10,000).
  • Logins — unlimited on paid tiers; we don’t charge per seat.

Plans & tiers →